The rooms are basic but well-equipped, and the balconies provide a lovely view of the surrounding nature. The hotel's location close to the Harz mountains and local Hahnenklee town center is perfect for those who enjoy outdoor activities and exploring the area. The staff are friendly and provide good service, and the breakfast is delicious with a variety of options to choose from.

Everything was satisfactory.

Wifi not work every rooms.

1) The disposable plastic cups in the washroom. 2) We went there on Christmas eve. There were candies and two Christmas soft toys on the bed when we checked in. The children were happy to see that.

1) Don't like the pillows. 2) We went for breakfast at 9am, at 9:30am there were no more assorted cutted fruits and they didn't provide anymore. And the food were not good, had buffet dinner for two nights. 3) I had a smartphone and an iPad, but both couldn't be used in the room or at the lobby. So I'm not sure what wifi they are having.

This hotel offers great value for money with affordable prices. The rooms, especially those high up with a balcony, are comfortable and provide a beautiful view. The staff is helpful and attentive, ensuring a pleasant stay. Additionally, the breakfast selection is varied and satisfying.

One minor aspect could be improved upon.

nice place .part of hotel in renovation.

4 stars and not very much extras as fridge and safe.

The Christmas atmosphere was delightful, with beautiful decorations and a cozy feel. The staff were friendly and helpful, making our stay enjoyable. The location was great, with easy access to nearby shops and attractions. We also appreciated the delicious breakfast and dinner, with a variety of options to choose from.

Some aspects of our stay were disappointing. The room was not very well-maintained, with outdated furnishings and visible wear and tear. The Wi-Fi was spotty and unreliable, making it difficult to stay connected. Additionally, the indoor pool was small and overcrowded, with limited seating available. while we enjoyed our holiday, there were definitely some improvements that could be made.

Good breakfast selection and comfortable beds. The hotel is located in a convenient area close to a main road and some restaurants.

The hotel is in bad condition with broken concrete outside and old carpets and furniture inside. The staff is insufficient and unorganized, causing long wait times for service.

We stayed in a hotel in the mountains, close to nature. Although there were no bars or restaurants within walking distance, we found local Hahnenklee town centre easy to reach. the room was clean, and the bathroom adequate for our needs. the staff was friendly, and the breakfast had the usual selection of cold meats and hard-boiled eggs. We enjoyed the swim in the pool.

The dinner was abysmal, with very few choices for dessert.

We enjoyed our stay in this hotel. Best aspects were the cleanliness, hotel facilities, and location to the nearby town center and Harz mountains. Breakfast was also satisfactory and the staff were pleasant.

Worst aspects? Nothing to be said.

I was pleasantly surprised by this hotel's value for money. The prices were affordable, especially considering the attention to detail that I noticed throughout my stay. The staff were friendly and provided excellent service. The basic amenities were well-maintained, and I appreciated the high-up rooms with balconies that offered a lovely view of the surroundings. The breakfast provided was satisfying and had a good variety of options.

Everything was satisfactory.

Good location, snowy landscape, cheap, tasty food, comfortable bed.

Everything great.